Iva C
TALCUM, KY | 2026 GMC TerrainFebruary 9, 2026
Josh was very patient and answered all of my questions! He got me in the perfect vehicle and worked with me on what he could.
James S
HAZARD, KY | 2026 Chevrolet TraxFebruary 9, 2026
Didn’t try to work with me on what I needed or wanted.
Stephen K
HYDEN, KY | 2023 Chevrolet TahoeFebruary 8, 2026
My 2023 Chevy Tahoe Update: My Tahoe was in the shop for about a month for a lifter, crankshaft, and washer fluid reservoir repair. It was returned to me as “fixed,” but as of February 7, I’m having to take it back again because the washer fluid reservoir still isn’t holding fluid. Just documenting the ongoing issue. Kristin and Junior have been great that I have spoke to and my warranty has covered my issues. Just an ongoing problem.
Alecia P
Viper, KY | 2026 Chevrolet TraverseJanuary 29, 2026
our vehicle was taken in quick diagonsed and fixed very quickly...also gave a loaner to run some errands around town
Brad P
wooton, KY | 2022 GMC YukonJanuary 29, 2026
The fast service was awesome. We appreciate it so much and Thanks to Brandon he's wonderful!!! Super happy with the fast service
Mark B
VANCLEVE, KY | 2026 Chevrolet Silverado 2500 HDJanuary 27, 2026
Darren was exceptional to work with!
Response from Tim Short Chevrolet GMC
January 28, 2026Thank you for the kind and enthusiastic feedback. We’re glad Darren made your experience exceptional from start to finish. We appreciate your trust and look forward to helping you again soon.
Franklin M
Littcarr, KY | 2025 Chevrolet Silverado 3500 HDJanuary 26, 2026
I ordered a bed liner back in November and have been waiting for it to come in. It came in and I wanted to get it installed with my upcoming service appointment. After waiting for over three hours in the customer waiting area. The lady came in and told me that parts had ordered the wrong one. All that was done on my vehicle in 3 hours was an oil change, tire rotation, and wheel well liners installed on my rear wheel well housing. Then, I was unable to find where my truck was parked after I paid the bill. Not very good customer service after purchasing my truck there new several months prior.
Response from Tim Short Chevrolet GMC
January 28, 2026It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
Barry C
WHITESBURG, KY | 2026 GMC Sierra 1500January 24, 2026
Best dealership. Our go to business for years.
Response from Tim Short Chevrolet GMC
January 26, 2026Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
Brad F
VANCLEVE, KY | 2024 Chevrolet TraxJanuary 20, 2026
Very slow for a minor repair. Also, no communication and service advisor would never return my call
Response from Tim Short Chevrolet GMC
January 21, 2026We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Tiffany B
PRESTONSBURG, KY | 2026 Chevrolet TraverseJanuary 20, 2026
We had a great experience at Tim Short Chevrolet. Everyone was very helpful and make the transition of trading vehicles a breeze.
Response from Tim Short Chevrolet GMC
January 21, 2026Thank you for the wonderful and genuine review. We’re glad our helpful team made your vehicle transition smooth and easy. It was a pleasure working with you, and we hope to see you again soon.
